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Air India PNR Status: Track Your Booking

Last updated: June 2026

Find your booking status, seat assignment, and flight details using your PNR

PNR format: 6-character alphanumeric (e.g. XY4Z89)
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Where to Find Your Air India PNR

PNR format
6-character alphanumeric (e.g. XY4Z89)
Where to find it
In your Air India booking confirmation email. Also available in the "Flying Returns" account under "My Bookings" if you are a member.

Check Air India PNR Status Online

Via the Air India website

  1. 1 Go to airindia.in and click "Manage My Booking".
  2. 2 Enter your 6-character PNR and the lead passenger's last name.
  3. 3 Click "Find Booking" — your itinerary, ticket details, meal requests, and seat assignments appear.

Check Air India PNR Status via App

Air India app (iOS/Android)

  1. 1 Open the Air India app and tap "My Bookings".
  2. 2 Log in with your Flying Returns account, or enter PNR + last name as a guest.
  3. 3 Your booking details and current flight status are displayed.
Via SMSAir India does not currently support PNR status via SMS. Use the website or app instead.
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Customer Care
1800-2369999 (toll-free) or 011-24625555
ℹ️ Air India PNR is a 6-character code. For codeshare flights (e.g. Air India + Lufthansa), you may have two separate PNRs — one for each airline. Always use the Air India PNR to check Air India booking status. The AI booking reference and the GDS PNR (used by travel agents) are the same code. After the Vistara merger, former Vistara bookings now sit on the Air India system — retrieve them on airindia.com or the Air India app with your PNR and last name; if it does not load, the contact centre can trace it. Status meanings: Confirmed = seat held; Waitlisted = check again closer to departure (not guaranteed — keep a backup); Cancelled = booking no longer active, call to find out why. To track a single flight rather than a booking, use the flight number and date in the Air India flight-status tool.

Frequently Asked Questions

What is a PNR and where do I find my Air India PNR?

PNR stands for Passenger Name Record — it's a unique 6-character alphanumeric (e.g. XY4Z89) code that identifies your booking. In your Air India booking confirmation email. Also available in the "Flying Returns" account under "My Bookings" if you are a member.

How do I check my Air India PNR status online?

Go to airindia.in and click "Manage My Booking". Enter your 6-character PNR and the lead passenger's last name. Click "Find Booking" — your itinerary, ticket details, meal requests, and seat assignments appear.

Can I check my Air India PNR status on the mobile app?

Yes. Open the Air India app and tap "My Bookings". Log in with your Flying Returns account, or enter PNR + last name as a guest. Your booking details and current flight status are displayed.

Can I check Air India PNR status via SMS?

Air India does not currently support PNR status via SMS. Use the website or app instead.

What does PNR "confirmed" mean for Air India?

A "Confirmed" PNR status means your booking is confirmed and your seat is reserved on the flight. If your status shows "Waitlisted" or "On Request", your seat is not yet guaranteed — contact 1800-2369999 (toll-free) or 011-24625555 for assistance.

My Air India PNR is not found. What should I do?

If your PNR is not found, verify that: (1) you are using the correct 6-character PNR from your confirmation email, (2) you are entering the last name exactly as spelled during booking, (3) you are on the correct airline website. If you booked through HappyFares, your PNR is in the confirmation email and the HappyFares app. For further help, contact Air India customer care at 1800-2369999 (toll-free) or 011-24625555.

How many days before departure can I check my Air India PNR status?

You can check your Air India PNR status from the moment your ticket is booked and confirmed, right up to departure — there is no waiting period and no day limit. The PNR becomes active as soon as the booking is ticketed (a brand-new PNR may take a few minutes to appear while the system updates), and it stays checkable through to the flight and for a short while after, for refunds or claims.

Why is my Air India PNR status not showing or not updating?

The usual reasons a Air India PNR won't show or hasn't updated: (1) the booking was made minutes ago and is still syncing — wait a few minutes and retry; (2) a typo in the 6-character PNR or the last name, which must match the ticket exactly; (3) you booked through a travel agent or OTA, so the airline PNR can differ from the booking reference on your receipt — use the airline PNR; (4) brief airline-system maintenance. If it still doesn't show after re-checking, your PNR is in your HappyFares confirmation email and app, or contact Air India at 1800-2369999 (toll-free) or 011-24625555.

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